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Operations Associate

Gearsupply

Gearsupply

Operations
Cincinnati, OH, USA
USD 45k-60k / year
Posted on Oct 24, 2025
Apply now
At Gearsupply, we’re reshaping how the live-event industry buys and sells professional gear. From massive line arrays to cutting-edge LED walls, we handle the equipment behind unforgettable shows. As a fast-growing startup, we value creativity, hustle, and resourcefulness. We’re looking for someone who’s ready to roll up their sleeves and make an impact.

We are seeking a dynamic, detail-oriented Operations Associate who will work closely with the Director of Operations across a variety of tasks that keep the company running smoothly. This is a hybrid role: you’ll spend roughly 30% of your time on in-company IT responsibilities, and the remaining ~70% assisting the Director of Operations with key projects. It’s a unique opportunity to be part of a forward-thinking company and contribute meaningfully to our growth.
Department
Operations
Employment Type
Full Time
Location
OTR-Cincinnati
Workplace type
Onsite
Compensation
$45,000 - $60,000 / year

What You’ll Do

  • Assist the Director of Operations with diverse operational projects, ensuring timely completion and high-quality outcomes
  • Manage data: cleaning, importing/exporting, and manipulating data (especially in Excel) to generate actionable reports & insights
  • Support CRM operations (we use HubSpot): developing reports, maintaining data quality; HubSpot certification is a plus
  • Assist in the selection, implementation, and management of new software / SaaS tools across the company
  • Coordinate with external developers to oversee creation of new software solutions that meet operational needs — and contribute hands-on to internal development when required (full-stack tasks using MongoDB, JavaScript/Node, and React)
  • Administer Microsoft 365: manage user accounts, permissions, Single Sign-On (SSO) configurations
  • Handle IT onboarding and off-boarding for employees: ensure smooth transitions, asset assignment & recover
  • Provide frontline technical support for computers, phones, and other IT equipment; work to minimize disruption to daily operations

What We’re Looking For

  • Minimum 1 year of experience in a fast-paced office environment
  • Experience or demonstrable knowledge of full-stack development using MongoDB, JavaScript (Node.js), and React — able to contribute to small internal projects, write/understand APIs, and help coordinate technical work with external devs
  • Strong Excel skills: comfortable with data types, imports/exports, pivot tables/reports
  • Excellent organizational skills and strong attention to detail
  • Excellent problem-solving and communication skills
  • Proficiency in Microsoft 365 administration
  • Knowledge of Single Sign-On (SSO) solutions
  • Familiarity with VoIP systems
  • Strong skills managing IT assets (laptops, phones, peripherals)
  • Expertise supporting Apple/Mac systems
  • Ability to thrive in a dynamic, fast-paced environment and manage multiple tasks/projects simultaneously.
  • Bonus: experience with RESTful APIs, basic CI/CD or deployment experience (Docker, Git), and prior experience integrating CRMs (HubSpot) with internal applications.

What We Offer

  • Competitive Pay: $45,000 – $60,000 base salary with multiple promotion paths and performance-based raises.
  • Health Insurance: Comprehensive coverage with multiple plan options.
  • Generous Time Off: 15 days of PTO + 15–20 company-recognized holidays.
  • Career Growth: Opportunities to grow as the company expands.

About Gearsupply

Gearsupply is the leading online marketplace for buying and selling AV equipment. Our mission is to provide buyers with the most comprehensive inventory of listings and to provide sellers with maximum exposure all across the internet. By focusing on customer service, a safe payment process, and reliable shipping partners, we strive to provide the best online marketplace all while keeping our fees significantly lower than alternatives.

Our Hiring Process

Stage 1:

Applied

Stage 2:

Introductory Call

Stage 3:

PI Assessment

Stage 4:

Virtual Interview

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